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Careers at Forward Air Corporation 


 Forward Air has been a leader in the expedited ground transportation industry for 25 years. Our portfolio of services has evolved to meet each customer's unique shipping needs, including expedited linehaul (TL & LTL), pick-up and delivery, intermodal drayage (CST), pool distribution (FAS) and specialized temperature-controlled logistics services (TQI). Forward Air is a publicly traded (NASDQ: FWRD) and highly respected transportation and logistics company with revenues of approximately $1B annually. We are a growth-oriented company that has doubled in size over the past 5 years.

As an industry leader- we are dedicated to finding the best people. We want individuals who share our core values and demonstrate a true passion for what we do. Forward Air offers excellent compensation and benefits packages to our employees, as well as tremendous growth opportunities for top performers.


Current job opportunities are posted here as they become available.

 

 

Administrative Specialist TLS

Department: Forward Air TLS
Location: Groveport, OH

Company Overview:

Forward Air Inc. is a publicly traded (NASDQ: FWRD) and highly respected transportation and logistics Company with revenues of approximately $1B annually. We are a growth-oriented company that has doubled in size over the past 5 years.  We have an aggressive growth strategy and need great talent to help us achieve our goals. As an industry leader - we are dedicated to finding and developing the best people. We want individuals who share our core values and demonstrate a true passion for what we do. Forward Air offers excellent compensation and benefits packages to our employees, as well as tremendous growth opportunities for top performers.

Position: TLS Administrative Specialist

Job Description: 

The TLS Administrative Specialist position will play an integral role in the organizational strength of our company. The TLS Administrative Specialist will provide administrative support to all managers.  These responsibilities may include: clerical duties, filing, answering phone calls, responding to emails, and other general logistical office coordination.  Qualified candidates will have a strong ability to multi-task and a friendly demeanor. 

Core Responsibilities & Duties: 

  • Analyze and organize office operations and procedures such as information management, filing systems, supply requisitions, and other office “events”
  • Oversee office staff functions, including office supply levels, equipment maintenance, procedures manuals, forms, and direct cross training of staff
  • Maximize office productivity through proficient use of appropriate software applications
  • Establish uniform correspondence procedures and style practices
  • Create and maintain filing system for warehouse records, such as scheduling information, consignee records, shipping/receiving records and customer files
  • Maintain contact with customers, ensuring high level of customer satisfaction
  • Complete other duties as requested and ability to work some extended hours to include nights and weekends, as needed
  • Other duties as assigned

Requirements: 

  •  Strong customer service skills with focus on performance recognition
  •  Ability to establish credibility and be decisive, but able to recognize and support the customer's preferences and priorities
  •  Proficiency in planning written and verbal communications
  •  Strong technical skills (i.e., Microsoft Word, PowerPoint, Excel 2007, web based applications, etc.)
  •  Excellent interpersonal skills both written and oral
  •  Ability to work independently and prioritize multiple objectives in a fast-paced environment while delivering quality     outcomes
  •  Experience working in a transportation office environment a plus
  •  Make decisions and or final recommendations which affect multiple departments
  •  All applicants are subject to a criminal background investigation

Skills: 

  •  Ideal candidate will possess a “can do” attitude with a “will do” work ethic
  •  Must have the ability to work in a fast paced environment
  •  Strong verbal and written communication skills
  •  Transportation industry knowledge and experience is a plus

We recognize people as our most valuable asset.  Our competitive salary and benefits package includes 401K, stock ownership plans, dental insurance, medical insurance, disability benefits, prescription drug coverage, confidential employee assistance programs, life insurance, vision care plan, paid sick time, paid company holidays, and paid vacations.

                                        Forward Air is an Equal Opportunity employer. 

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